Article 1. General Provisions
The LO-K-8 Watch can, together with the accompanying app, mobile telephone services and the LO-K-8 SOS subscription, collect and transmit data to Find 8 Systems Ltd, such as location data.
Such detailed data collection and use are critical to the successful operation of the LO-K-8 Watch and LO-K-8 SOS Services.
Data collection, storage and use of data are collected and stored with strict privacy and security measures.
The LO-K-8 App and SOS Platform collect personal information when a user (hereinafter “the user”) registers with LO-K-8.
“Personal information” is information that identifies or can identify you or your children, such as your name, address, location data, or other data which can be linked to such information.
We have very strict security in regards to your personal information complying with all regulation and Telecommunications acts, including but not limited to any national Data Protection Regulation and the General Data Protection Regulations (GDPR).
We do our best to protect your personal information by implementing the highest security standards and hereby inform you of the purposes and methods by which we may use your personal information and any of the actions taken to protect your privacy.
Article 2. Data Controllers and Data Processors. Access, rectification and deletion
For Find 8 Systems Ltd. customers in the UK or other countries where Find 8 Systems Ltd sells products and or services, Find 8 Systems Ltd. (a registered company in England and Wales with number: 11551573) is the Data Controller. Find 8 Systems Ltd can be contacted at firstname.lastname@example.org.
You are entitled to contact the Data Controller for any questions related to your rights of access, rectification and deletion according to GDPR and national personal data legislation.
All your data and personal information collected from you is subject to be processed and stored on Find 8 Systems proprietary systems hosted in England. All our systems are N1+ and comply with ISO 27001.
Article 3. Categories of personal data that we collect from you and how we use it
We may when we provide our services to you or concerning our provision of services to you. Collect from you and your devices the following types of information: service usage information, access information, cookie, IP address, mobile device identification numbers (device ID or IMEI), unauthorised or inappropriate access information, location information stored on your device or your location information.
Detailed information on data we collect:
We may collect data from you through the following channels or methods:
– through the webpage, paper form, fax, telephone, customer service board, email, promotional event application and or logistics service
– automatically collected from you when executing or using our service
– collected when you voluntarily register for or use our service
The legal basis for the processing of this data is the performance of the contract of the provision of our services, entered into between you and us.
We may also process personal data if applicable by law, regulation, legal process or an enforceable governmental request obliges us to do so, or if GDPR art 6 (1) (f) is applicable, namely in cases where we have legitimate interests that are not overridden by data protection interests.
We may also collect an maintain the following data:
- Type of Device
- Device Token
- Installation ID
- Phone Number
- Username and Password
- Devices Managed by the User
- Any Nicknames used by the User
- Watch Phone Number
- Watch IMEI Number
- IMSI of the SIM Card inserted into the Watch
- Mac Address of the Watch
- Watch Settings and Status
- The Location and Time Stamp of the Watch
Article 4. Information we collect based on actions on your side or if you have consented for us to do so.
We may also collect the following personal information in case that you use additional services or personalised services or if you participate in various events we host.
In case you win an event, we will process information required to provide a gift and mailing address.
In case you use fee-based services, we will process payment information.
We do not use your personal information for direct marketing purposes unless a freely given, specific, informed and unambiguous consent has been received from you.
Article 4 [Disclosure of Personal Information – transfer to third parties]
For the avoidance of doubt, we will not share your personal information with anyone, including third parties for marketing purposes.
However, we may disclose or use your personal information without your consent if there are any applicable law, regulation, legal process or enforceable governmental request that obliges us to do so.
We may also transfer personal data to third parties if GDPR art 6 (1) (f) is applicable, namely in cases where we have legitimate interests that are not overridden by data protection interests. We may, therefore, pass information about the location of your Device to emergency services.
Furthermore, we may provide location information or any other user data in a non- personal, aggregate format for statistical and research purposes to third parties. Such data is not considered personal data.
Article 5. Data retention policy
In general, we store personal data as long as legitimate interests and or applicable legislation justify the storage.
We automatically delete your location history data from our active servers after seven days.
However, for security and access required by the relevant authorities, we maintain a Digital secure copy of all non-identifying history for not less than one year.
If you decide to deactivate your account by sending us an email, we keep your data for 90 days from the date of deactivation request.
Within the deactivation period, you have the option to reactivate your account, unless there is a separate agreement between you and Find 8 Systems Ltd. to begin the process of deleting your data immediately after the deactivation period have started.
After the deactivation period, we will start the process of deleting your account. Deletion from our systems and backups may take up to a month.
However, we do keep non-identifying historical data for up to One Year to comply with certain legal requirements and requests.
We will notify you of all changes within a reasonable time in advance through a text message (SMS) to your mobile phone number that you provided to verify the accompanying app and through our websites, or e-mail.
Non-material changes will be available through our websites only.